Thursday, May 17, 2012

The humanity of caring about the life with harmonious framework

The humanity of caring about the life with harmonious framework examines medical science
Zhang XiaoNing

It is a theme of medical development in the 21st century to recommend cultural and educational care, recommend at present human-oriented and constructing the harmonious great social environmently to examining the new requirement that medical science puts forward too. Medical science of test has dualities, namely have two respects of technological key element and cultural and educational key element at the same time. Unfortunately, it is but an irrefutable fact to examine the disappearance of the cultural and educational spirit of medical science at present. Test personnel close oneself in the laboratory, two ears do not hear the foreign affairs of the window, study with single-hearted devotion. This originally gives no cause for much criticism too, but neglected the most important thing - -Humanity examines medical science.

Modern to examine medical science and should be introspected

Humanity examines medical science to mainly concentrate to the modern introspection which examines medical science in two aspects, namely technicalization and commercialization. The so-called technicalization, mean that only regards the patient as carrier and medical serivce object of disease, it is exchanged that doctors and patients are scarce, does not care about the patient's feeling, the technological factor swells greatly, and the human nature characteristic has been buried in oblivion to a certain extent. Stand patient in front of examining professional, seem one there's something wrong with need machine that trim. Medical science of test is not essentially a question of people and instrument, people and data, but the question of people and people.

And the intersection of test and fast development of clinical technique make it forget Israel not to examine personnel " Care, comfort " It is a mission of the own duty. Test personnel are in the face of the uninteresting figure every day, but that one craves for healthy life behind the figure, they are being tormented by disease, an outstanding test doctor can't ignore the patient's agony forever. The famous grand professor of clump jade of medical expert of test has said: "The sample is the life in my eyes. " The sample is the extension of patient's life, will examine sample people's culture, entrust more high-level intension. Remember a colleague has said that only sees the blood vessel while collecting blood by oneself, has not seen patients at all, do not know either what kind patients are long. " humanity is lacked " Test medical science not only differ from the patient's expectation and demand greatly,but also not deviate from original intention of medical science.

Humanity examine medical science to the commercialization. The so-called commercialization, it is to regard the patient as consumers, with the purpose of making money more on it. Fetch people with wealth, power, can't treat the patient equally without discrimination, under the drive of the interests, think about, slope, practice backdoorism for officers the tycoon for the boss. On the contrary, commercialization forgets the old,weak,sick and disabled completely, does not respect the personality of the poor one and disadvantaged groups, their right and requirement are despised, treated coldly, the dignity of human personality can not be respected.

Medical science of test should offer the service of art

Personnel often contact with the patient test too, so must find out about some patients' psychology in the daily work. Medical science of test not only needs technology, need emotional input even more; Not only need to offer technology service, need to offer art service even more.

For example, adopt and point the blood for infants, child cries and screams without end, not only influence examining personnel's working efficiency seriously, and will influence the mood of other patients. Some examine personnel and collect blood by force, the result makes the infant's capillary shrink because the child's overstrain is resisted, pitch, crowd, bleed, come behind the needle, take out blood, come, can make test distorted in result because of nervous factor too. In order to stabilize infant's mood, why not coax and coax children? Change a way, will get up to the different result. See infants are smiling at first, make it close with the infant's distance, let it be relaxed psychologically, disintegrate resisting the psychology of the child. And for example, much test personnel dislike testing the stool, is sealing the nose while testing, it is unwilling to take too much time in laboratory test. While having one's urine tested, always say to the patient taking injunctive tone: "Open! " Test, command patient throw the intersection of magnificence and box into the filth barrel, these moves can cause patient's psychological conflicting and unpleasant too. For another example, Mobile is loud after some have examined personned and tied, paid tourniquets for patients, he answers at this time, it is to ignore the patient's feeling for a long time and have a chat. Testing itself, tourniquet truss up time to be getting long to can cause the intersection of test and distortion of result too.

Medical science of test emphasizes the experimental technique excessively, will isolate and examine personnel and connection between the patients. Should use the philosophical thinking method in the real work even more, regard patient as the centre, not only a kind of service theory, it should be a kind of code of conduct even more. Because of the particularity of working properties, laboratory personnel are easier to isolate from patient, medical science of test and disconnecting clinically day by day seriously. Reach going by patients more, it is very important to get the first-hand materials. Remember I have acted as an ENA experiment, the patient's SSA is positive, if my report was sent out after finishing in the past, but I have gone to the ward once in person, know the patient has model " rampant tooth " Situation,is it prompt to combine in charge without being notified for doctor. The carelessness while preventing the clinical doctor from making the rounds of the wards in this way, dehumidify the patient syndrome is diagnosed correctly, verified the exactness of my test result at the same time.

Establish " regard patient as the centre " Service theory

Let the patient often experience cultural and educational care, our test undertaking will be flourishing, prosperous forever. " the quality of medical laboratory and specialized requirement for the ability " ( ISO15189) Point out, should " confirm, explain, provide the report and put forward the suggestion to the test result in the blood screening test lab, medical laboratory serve, also should include advisory service in the patient " . The clinical laboratory should set up and consult the information desk to offer free consultation service for the patient; Set up flowers and trees, drinking machine, books and newspapers, TV, dispelling patients waits for the irritable and frightened psychology checked; Want, shorten Check-Out Time, produce report as soon as possible, to report form manage strictly, keep secret for patient; You had better offer various convenient services, for example offer breakfast free, offer the hot water and report posting only and inquiry service in time in time. Test personnel should make sure to care about and respect the patient while with the patient's contact. The clinical laboratory has invited experts such as professor of Peking University management college Li ZongYuan,etc. to carry on the training in respects such as the etiquette, communicative skill,etc. as I held a post, it is establishing to be " Regard patient as the centre " Service theory,implement "humanization " Serve.

Present the positive patient to the inspection result, tell the condition in a manner to can be accepted, explain, it relieves it to be tense anxious frightened, it pays special attention to to be until " no matter we treat rationally, go to ask a doctor " ,etc. language stall off. While exchanging with patient, respect their subject status, give them a initiative chance of participating in treatment. Test personnel face the objection that the result initiates, especially involve the questions of patient's personal secrets, carry on the careful explanation persuasion of the patience to patient and his relative, become a test doctor with human touch.

It examines medical undertakings to be to heal the wounded, rescue the dying, maintain life and sacred job of health. A good test doctor not only has consummate professional skills, there are noble professional ethics and cultural and educational care spirit even more. The modern science and technology introduce and examine medical science, make the disappearance of the human nature trend to become growing - -Regard examining medical science as simple science and technology, indulge in science and technology and neglect the patient's spiritual demand, and then desalinized the cultural and educational care of examining medical science. Today, increasingly many medical technology introduced to examine the field, must not forget to strengthen the care and care of the human nature while examining personnel. Care about the life, the humanity with harmonious framework examines medical science, let us meet in the spring examining medical science together.

(Author's unit: Clinical laboratory of county people's hospital of Nanpi of Hebei)
The humanity of caring about the life with harmonious framework examines medical science

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