BJ Hospital has for the first time " Accompany

BJ Hospital has for the first time " Accompany and have a chat about the volunteer " It is a technical profession to chat with the patient
At 30 past 10 a.m., came into the dialysis room of the blood purification center of the People's Hospital of Peking University in Na Liu of a small light blue waistcoat, the chest seat of her waistcoat is embroidering " The volunteer " Words.

"Hello, I am the volunteer Liu Na, come over to accompany you today. " Her voice is gentle.

Hear Liu Na's sound, the patient's sight leaves the blood dialysing machine and rotates over. Liu Na has smiled at him, the patient looks at each other and smiles too, two people then draw the daily life like old friend.

Medical science that Liu Na is medical science portion in Peking University is grown, is doing the voluntary service in the dialysis room of blood purification center of the People's Hospital of Peking University at present, the main content is accompanying and dialysing a patient and chatting. And this kind of service also belongs to the first time in the national hospital system. It is introduced, the People's Hospital of Peking University is regarded as the first hospital of the first, second and third with engineering service department of system society in this city, will launch the voluntary service in a plurality of departments in the future, while aiming at curing disease, offer service of dredging in psychology for the patient.

What accompany and dialyse a patient and chat and all have a chat? How did this service rise? The staff reporter came into the blood purification center of the People's Hospital of Peking University and dialysed the room to probe into unexpectedly a few days ago.

Listen attentively to but not need the surface to reveal and sympathize with

Liu Na is to come for the second time and dialyse a patient and chat, the patient this time is a man, suffer from chronic renal failure.

"When I know one's own condition, very flurried, think God unfair. " Mentioned the condition by requirement and patient while doing the wish to train, but this patient has talked about the condition to Liu Na very voluntarily. The topic that Liu Na has not branched off sedulously, she says to the patient: "It is a kind of pressure that this kind of disease falls upon anyone, however, nothing must all be watched forward. "

Patient's close soul seems to open, he begins to tell one's own work experience. Liu Na sits and listens attentively to his sick bed.

In calm to tell patient, Na Liu know he what a eager to excel in whatever one does person it is at work once, know how is he and disease confronts with each other doggedly.

In the course that listen attentively to, Na Liu nod again and again, offer should with in right time at the same time. "You are so outstanding, I learn to arrive a lot of, believe you will have greater full play afterwards, make greater contribution. " This sentence of Liu Na's makes the patient very moved.

Time so passed by second by second, in patient's 4 hours -long dialysis, Liu Na has accompanied him for one and a half hours. And in this dialysis room with 33 berths, it is being sleepy that some of some other patients are closing eyes, some are looking at the TV programme carelessly.

"We can also get in touch again. Thank you, the girl! " Patient finish, dialyse, reluctant to part and Liu Na bids farewell. Having gone out of and dialysed the room, Liu Na quites thoughts and feelings: "This chat is a course reaped too for me, I can learn a lot from his body, such as strong. "

"In the course that you chat with him, anything to need holding? " Liu Na's answer of this question is: "We and patient are equal, while doing such a voluntary service, will certainly make sure to keep in mind we what a thing that stand high above the masses does it do, we to carry on the equal dialogue in and him, don't demonstrate what is sympathized with. "

Half the number patient hopes " Accompany and have a chat "

There are 7 at present dialysis patients like Liu Na accompanies and has a chat about wish attendants, and according to the imagination of the social work office of the People's Hospital of Peking University, this team will strengthen progressively later.

As to why launch the voluntary service, Peking University the intersection of the People's Hospital and the intersection of blood purification center and head nurse quick to provide the answer wingceltis have - -In attending to at ordinary times, they find that have psychological problem at various degrees to dialyse most of patients, avoid the society sedulously, it is not the ordinary person's mode of thinking to often have; In addition, it is a course quite difficult to endure to dialyse the course, time is as long as 4 hours, and keep a very uncomfortable posture for a long time, " if someone says at this time, still can releive and dialyse pain brought " .

"A guy has got uremia, though the unit has not discharged him, does not allow him to go to work, let him have a rest at home, he thinks he especially loses. " Quick head nurse's introduction to the wingceltis, in fact dialyse a patient and can do certain work during treating normally, if is occupied with nothing, will influence their treatment instead.

After there is such understanding on dialysing a patient, the wingceltis is quick they decide for the chance which some patients with psychological problem release, let them get back to the society warm arms again.

Certainly all these will still see the patient's response. Chat in wish that in their questionnaire investigation to 60 fixed persons who dialyse, find half the number patient would like to accept " " Serve. In this way, volunteer to chat and serve and dialyse the room to launch, provide this kind of service for patient every Monday and in the every Thursday morning now. If the patient needs this kind of service, need making an appointment ahead of time.

The patient hopes " Get in touch again "

"We can get in touch again! " Accept and the patient of the service tells a lot of patients' heartfelt wishes to chat in Na Liu's wish. It is introduced, have accepted that the patients of the service all express to this way that approve of to chat in wish, and will book the volunteer who had already become the friend and continue chatting before dialysing next time. The patient says, relatives can not manage to accompany it around constantly due to busy or other reasons, the volunteer's arrival is thought by them " Dialysis time for 4 hours live quickly " . A patient's relatives tell reporters, so long as patient's physical condition is allowed, they would like to accept the service that this wish chats.

Dialyse patient, serve, appraise at the table in one pieces of blood, dialyse patient, chat, serve and get the suggestion out of volunteering too. For example a patient advises volunteers to keep the relatively stable relation with the patient, have " become the friend, can not really separate a bit " . Some patients propose the patient of different ages should offer the volunteer of different ages, chatter, get up, crack, come, can think, have generation gap like this; Time should be longer that some patients propose accompanying, feel that an hour stipulating is a bit short, many words can not be finished.

Wingceltis quick to say for the future wish chat, can pay attention to profound psychological consultation and cultural and educational care to serve. The People's Hospital social the intersection of work office and staff member show, on not merely confine to chatting to serve dialysing voluntary servicing of patient, they will also summarize the experience, offer different services to different patients later, for example read magazine, reading the newspaper,etc..

Accompany and have a chat and divide the beginning too advancedly

Accompany dialysing the volunteer that a patient chatted now and is all grown by internal staff member and medical science of the People's Hospital of Peking University, still those without wish in the society participate in. The introduction that the doctor of the People's Hospital of Peking University blood purification center Sui allowed, the volunteer was divided into two kinds elementary volunteers and senior volunteers, "the elementary volunteer can chat with the patient, the senior volunteer can participate in treatment of the patient through chatting. We may consider the social personage, elementary volunteer later " .

But no matter the elementary volunteers or senior volunteers, must all pass strict training. The intersection of Sui and introduction of allowing, the training of the volunteer was divided into three parts: First, communicative skill and training understanding and dialysing patient's psychology; Second, treat the understanding of knowledge in dialysing a patient; Third, how should the state happen suddenly to the patient in the course of dialysing.

After training, the volunteer will come into and dialyse the room to learn on the job, will understand environment and position that oneself offers wish service.

Roup, the quality of serving for guaranteeing the wish, the People's Hospital of Peking University has established the voluntary service to appraise and examine the work group, examine the volunteer in unison. Once find that there is the volunteer that violates the relevant regulation, such as reveal patient's personal secrets, guide etc. the condition to the patient, will look at the seriousness of the case, will cancel its volunteer's qualification. (king Yu Jian)

BJ Hospital has for the first time " Accompany and have a chat about the volunteer " It is a technical profession to chat with the patient